Your privacy matters to us.

Last Updated: September 2026

At Dolce Vita New York, we value your trust and are committed to respecting and protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with Dolce Vita New York.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Email address
• Phone number, when provided
• Billing and shipping address
• Order and purchase information
• Payment-related information
• Customer service communications
• Device and browser information
• IP address
• Website activity and interactions
• Marketing and communication preferences
• Information collected through cookies and similar technologies

We only collect information reasonably necessary to operate our store, process transactions, provide customer service, improve our website, and support our business operations.

How We Use Your Information

We may use personal information to:

• Process and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and tracking
• Manage returns, exchanges, and warranty requests
• Respond to customer service inquiries
• Detect and help prevent fraud or unauthorized activity
• Improve our website, products, and customer experience
• Analyze website performance and usage
• Send marketing communications when permitted
• Personalize your experience
• Comply with applicable legal obligations

Payments

Payments made through our website are processed through authorized payment service providers.

Dolce Vita New York does not need access to your complete payment card information in order to fulfill your order when payment information is handled directly by our payment providers.

Payment providers maintain their own privacy and security practices and policies.

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products and services.

When you visit our store or make a purchase, Shopify may collect and process personal information in connection with providing its services to us and to you.

Information may also be processed by Shopify and service providers in countries other than the country in which you live.

For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.

Shopify specifically advises merchants that their privacy policies should explain Shopify's role in processing customer information, particularly when certain Shopify data services are enabled.

How We Share Information

We may share personal information with trusted service providers when necessary to operate our business and provide our services.

These may include:

• Shopify
• Payment processors
• Shipping and delivery providers
• Fraud prevention services
• Website hosting and technology providers
• Analytics providers
• Advertising and marketing platforms
• Customer service tools
• Professional or legal service providers

These providers may only receive information reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when required to comply with legal obligations, protect our rights, prevent fraud, or respond to lawful requests.

Cookies & Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Measure website performance
• Improve the shopping experience
• Support advertising and marketing activities where permitted

Depending on your location, you may be able to accept, reject, or manage certain cookies and data-sharing preferences.

Shopify provides tools for regional cookie consent and data-sharing opt-out controls, and these should be configured according to where you sell.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from Dolce Vita New York, we may use your contact information to send you:

• Product launches
• Special offers
• New collections
• Brand news
• Other promotional communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.

You may still receive transactional communications related to orders, shipping, returns, customer service, or other purchases.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

We also rely on established ecommerce, payment, and technology providers to help securely operate our website and process transactions.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Maintain business and transaction records
• Provide customer service
• Resolve disputes
• Detect fraud
• Meet tax, accounting, regulatory, or legal obligations

Retention periods may vary depending on the type of information and applicable requirements.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain personal information
• Information about how your data is used or disclosed
• Withdrawal of certain consent
• Opt-out of certain uses of personal information, where applicable

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, contact us at:

support@dolcevitanewyork.com

We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services.

Once you leave the Dolce Vita New York website, the privacy and security practices of those third parties are governed by their own policies.

We encourage you to review their privacy practices before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

The most current version will be posted on this page, and the Last Updated date may be revised when changes are made.

Contact Us

If you have questions about this Privacy Policy, the use of your personal information, or a privacy request, please contact:

Dolce Vita New York
support@dolcevitanewyork.com