Last Updated: September 2026

Welcome to Dolce Vita New York.

These Terms & Conditions govern your access to and use of the Dolce Vita New York website, as well as purchases made through our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have the permission of a parent or legal guardian where required.

You may not use our website or products for any unlawful or unauthorized purpose.

You may not transmit viruses, malicious code, or engage in activity that could interfere with the operation, security, or functionality of our website.

2. Products & Availability

We make reasonable efforts to display our jewelry, colors, finishes, dimensions, descriptions, and product details as accurately as possible.

However, the appearance of products may vary slightly depending on lighting, photography, screen settings, device displays, and natural variations in materials or finishes.

All products are subject to availability.

We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

3. Product Measurements & Sizing

Product measurements and sizing information are provided as a general guide.

Fit may vary depending on the jewelry design, individual body measurements, and personal preference.

Customers are encouraged to review our Size Guide and the measurements provided on each individual product page before placing an order.

4. Pricing

All prices displayed on the Dolce Vita New York website are listed in U.S. dollars (USD) unless otherwise stated.

Prices, discounts, promotions, and product availability may change without notice.

Applicable taxes and shipping charges will be calculated and displayed at checkout when required.

We reserve the right to correct pricing errors, typographical errors, or inaccuracies at any time.

If an order is affected by a significant pricing error, we may contact you or cancel the affected order and issue an applicable refund.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud or unauthorized transactions
• Payment processing issues
• Incorrect pricing
• Product availability
• Inaccurate customer information
• Unusually large quantities or suspected resale activity

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information.

6. Payments

Payment must be completed using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers and may also be subject to their terms, conditions, and privacy policies.

7. Shipping & Delivery

Orders are typically processed within 1–2 business days.

Once shipped, standard U.S. delivery is generally estimated at approximately 3–7 business days.

Delivery times are estimates and are not guaranteed.

Dolce Vita New York offers:

Free standard U.S. shipping on orders over $99.

Shipping rates for orders under $99 are calculated and displayed at checkout.

Carrier delays may occur due to weather, holidays, high shipping volume, or circumstances outside our control.

For complete information, please review our Shipping & Delivery page.

8. Order Tracking

Once your order has shipped, you will receive a confirmation email containing available tracking information.

Tracking updates may take approximately 24–48 hours to appear after a package has been accepted by the carrier.

Customers are responsible for monitoring their shipment and providing a secure delivery location.

9. Returns & Exchanges

Eligible products may be returned within 30 days of delivery.

To qualify for a return, products must generally be:

• Unworn
• Unused
• In original condition
• Returned with original packaging
• Accompanied by proof of purchase or order information

Items showing signs of wear, misuse, alteration, or damage may not qualify for a return.

For hygiene reasons, earrings that have been worn or tried on may not be eligible for return.

Items specifically marked Final Sale are not eligible for return, exchange, or refund.

For complete information and eligibility requirements, please review our Returns & Exchanges page.

10. Refunds

Approved refunds will be issued to the original payment method.

Processing times after a refund has been issued may vary depending on your bank, card issuer, or payment provider.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or the return resulted from an error by Dolce Vita New York.

11. 1-Year Limited Warranty

Eligible Dolce Vita New York jewelry is covered by our 1-Year Limited Warranty against qualifying manufacturing defects for one year from the original purchase date.

Warranty coverage does not include:

• Normal wear and tear
• Scratches or surface wear
• Accidental damage
• Improper use
• Damage caused by improper care
• Loss or theft
• Natural changes in finishes over time
• Damage from chemicals, chlorine, perfumes, lotions, or cleaning products
• Products altered or repaired by unauthorized third parties

All warranty claims are reviewed individually.

For complete terms and eligibility requirements, please review our 1-Year Limited Warranty page.

12. Jewelry Materials, Finish & Care

Our jewelry is selected with attention to design, finish, comfort, and everyday wear.

Jewelry finishes may naturally change over time depending on factors including:

• Frequency of use
• Individual skin chemistry
• Moisture
• Chlorine
• Chemicals
• Perfumes
• Lotions
• Cleaning products
• Storage conditions

Customers are responsible for following the recommended care instructions for their jewelry.

Natural wear or gradual changes in finish are not automatically considered manufacturing defects.

13. Intellectual Property

All content associated with Dolce Vita New York, including but not limited to:

• Brand names
• Logos
• Product names
• Photographs
• Videos
• Graphics
• Website design
• Written content
• Product descriptions
• Marketing materials
• Social media content

is owned by or licensed to Dolce Vita New York and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, publish, copy, or commercially use our content without prior written authorization.

14. Prohibited Uses

You may not use our website or services:

• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To transmit malware or malicious code
• To attempt unauthorized access to our systems
• To interfere with website security or functionality
• To collect information about other users without authorization
• To engage in fraudulent transactions or abuse promotional offers

We reserve the right to restrict or terminate access to our website or services where appropriate.

15. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, including payment processors, shipping carriers, social media platforms, analytics providers, and other technology services.

Dolce Vita New York does not control third-party websites or services and is not responsible for their content, availability, policies, security, or practices.

Use of third-party services may be subject to separate terms and privacy policies.

16. Website Accuracy

We make reasonable efforts to keep the information on our website accurate and current.

However, occasional errors, inaccuracies, or omissions may occur regarding:

• Product descriptions
• Pricing
• Promotions
• Product availability
• Measurements
• Shipping information
• Website content

We reserve the right to correct errors or update information when necessary.

17. Disclaimer

Except where otherwise required by applicable law or expressly stated in our policies, our website, services, and products are provided on an “as available” basis.

We do not guarantee that jewelry will remain completely unchanged in appearance indefinitely.

Jewelry is subject to normal wear, and its appearance may be affected by use, individual care, skin chemistry, environmental exposure, and other factors.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Dolce Vita New York will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Dolce Vita New York harmless from claims, losses, damages, liabilities, or expenses arising from unlawful use of our website or a violation of these Terms & Conditions.

20. Termination

We reserve the right to suspend or terminate access to our website or services where reasonably necessary, including in cases involving fraud, unlawful activity, abuse, security concerns, or violation of these Terms.

Any provisions that by their nature should continue after termination will remain in effect.

21. Changes to These Terms

We may revise or update these Terms & Conditions from time to time.

The most current version will always be posted on this page.

When changes are made, the Last Updated date at the top of this page may be revised accordingly.

Continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

22. Governing Law

These Terms & Conditions are governed by applicable law.

Nothing in these Terms is intended to restrict consumer rights or protections that cannot legally be waived or limited.

Additional governing-law information may be updated as the legal entity operating Dolce Vita New York is established.

23. Contact Us

If you have questions regarding these Terms & Conditions, please contact our Customer Experience Team:

Dolce Vita New York
support@dolcevitanewyork.com